When to Review and Change Your Office’s Policies and Procedures

When to Review and Change Your Office’s Policies and Procedures

When setting up their practice or soon thereafter, most healthcare professionals took the time to develop employee manuals, policies and procedures, websites, and other documentation to be used in the practice.  It is important to remember that these documents and…

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Communication is Still Key, But Remember Your Audience

You have surely heard it several times: patients who believe they have a good relationship with their physician are considerably less likely to sue in the event of an adverse outcome. But a physician need not spend hours with each…

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How to Make Informed Consent Work for You

Informed consent is defined as: a patient’s knowing choice about treatment or a procedure, made after a physician or other healthcare provider discloses whatever information a reasonably prudent provider in the medical community would provide to a patient regarding the…

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Improving your Medical Practice by learning from those in the Business of Insurance

How can Insurance help physicians improve their medical practice? Medical Malpractice Insurance is an essential component of a physician’s medical practice. It provides protection to the physician against legal liability from a claim by a patient of injury or death…

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Missouri Covid Law Update

Covid-19 has created numerous challenges to health care providers and their practices. Many practices had to change the manner in which they saw patients by limiting the number of patients on premises or seeing more patients via telemedicine. These precautions…

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Medical Record Retention in Missouri

What are the requirements for maintenance of medical records? How long must a physician maintain a medical record? Medical Records are an essential part of any medical practice and the delivery of medical care to patients. Medical records provide information…

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How to Handle the Noncompliant Patient

The noncompliant patient, a patient who fails to follow physician instructions or to keep scheduled appointments, creates a number of problems for the practicing physician. The loss of revenue and time due to patients that miss appointments is evident. However,…

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The Opioid Crisis

This is a hot topic in the news and among politicians in the state of Missouri. Many are aware of the Governor’s actions to move forward on a prescription drug monitoring program by executive order, even as the matter is…

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The Health Care Provider’s Simple Guide to Responding to a Board of Healing Arts Complaint

The letter appears to be an innocuous business letter in a non-descript envelope. The text is usually passive in tone, asking you to respond to what is normally a one-page handwritten complaint by a disgruntled former patient. It would be…

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“Altogether Now” – The Necessity of Practice-Wide Policies and Procedures

Most physicians and other medical professionals have developed “their” way of doing things over the course of their careers, and changing those practices can be difficult. However, when it comes to operating a successful, and claims-free, medical practice, uniformity is…

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